Reduce Text Size (-)Increase Text Size (+)
You are Here: Home >  NLAF Resources >  Resources for victims of natural disasters  

Plain language law resources for victims of natural disasters

Insurance and employment

Natural Disasters: Flood & Storm Insurance Claims (Fact Sheet)
Natural Disasters: Flood & Storm Insurance Claims (Fact Sheet)

Fact sheet to help with making insurance claims and resolving disputes with financial service providers.

Published by: The Financial Ombudsman Service

Your workplace rights during natural disasters and emergencies
Your workplace rights during natural disasters and emergencies

Facts sheet for NSW private sector workers on workplace rights during natural disasters and emergencies.

Published: Legal Aid NSW

Date: Current as at January 2015

Your pay during stand down and severe weather
Your pay during stand down and severe weather

Factsheet about your pay and stand down during severe weather.

Published by: Fair Work Ombudsman 

 

Flood Insurance Fact Sheet
Flood Insurance Fact Sheet

Fact sheet explaining flood insurance in plain and easy to understand language.

Published by: Insurance Law Service and Financial Rights Legal Centre

What can I do if my home and/or contents insurance claim is refused?
What can I do if my home and/or contents insurance claim is refused?

Fact sheet with case study that describes the options available when a claim is refused.

Published by: Insurance Law Service and Financial Rights Legal Centre

Storms and fires: Natural disasters and your home
Storms and fires: Natural disasters and your home

Information about insurance for people that may be affected by natural disasters.

Published by: MoneySmart (Australian Securities and Investments Commission)

Date: 17 October 2013

Financial Ombudsman Circular Edition 3 July 2010
Financial Ombudsman Circular Edition 3 July 2010

Information about FOS processes and procedures relating to insurance claim disputes relating to floods.

Published by: Financial Ombudsman Service

Date: July 2010

Back to top

Renting and tenancy

Fact sheet 22: Storm damage
Fact sheet 22: Storm damage

Information about tenants rights in the event of storm damage and floods.

Published by: Tenants Union

Date: January 2011

Back to top

Financial assistance and personal documents

Natural Disasters: Are you experiencing financial difficulties? (Fact Sheet)
Natural Disasters: Are you experiencing financial difficulties? (Fact Sheet)

Fact sheet for individuals and small businesses unable to meet repaytments under a credit facility.

Published by :The Financial Ombudsman Service

 

Financial Hardship – Banks urge customers to contact their bank if worried about financial hardship as a result of a natural disaster or catastrophic event
Financial Hardship – Banks urge customers to contact their bank if worried about financial hardship as a result of a natural disaster or catastrophic event

Fact sheet providing some basic information to bank customers about how to manage their debts if their income or property has been adversely impacted by a natural disaster or catastrophic event.

Published by: Australian Bankers Association

Date: May 2011

Australian Government Disaster Recovery Payment
Australian Government Disaster Recovery Payment

Fact sheet about the Australian Government Disaster Recovery Payment and how to claim the payment.

Published by: Centrelink

Date: October 2013

Natural Disaster Assistance Schemes
Natural Disaster Assistance Schemes

Information about the various forms of relief available under the Natural Disaster Assistance Schemes

Published by: Emergency Management NSW

Date: October 2013

Disaster Relief Grants information package
Disaster Relief Grants information package

Information about financial assistance for household contents and structural repairs to homes.

Published by:

Ministry for Police & Emergency Services NSW
T: 1800 018 444

Date: October 2012

Replacing passports
Replacing passports

Information on replacing passports free of charge

Published by: Australian Passport Office

Back to top

Information about floods and emergency management NSW

Natural Disaster Relief Scheme for primary producers and small business operators
Natural Disaster Relief Scheme for primary producers and small business operators

Information for primary producers and small business operators affected by flood/fire/storm damage or any other declared natural disaster.

Published by: NSW Rural Assistance Authority

NSW Government Emergency Management NSW website
NSW Government Emergency Management NSW website

Information from Emergency Management NSW

Published by: Emergency Management NSW

Date: January 2012

Back to top

Bushfires

Bushfires, Insurance and you
Bushfires, Insurance and you

This fact sheet provides a quick guide for getting your insurance claim paid.

Published by: Legal Aid NSW

Date: January 2013

Bushfire Insurance Guide
Bushfire Insurance Guide

Fact sheet on website with case study that addresses issues such as:

  • How are bushfires and insurance related?
  • Does my insurance policy cover me for bushfires?
  • How do I make a claim?
  • What are typical issues to consider in bushfire insurance claims?
  • Additional Benefits under your policy
  • The General Insurance Code of Practice
  • Other Common Bushfire Insurance Issues
  • What can I do if my claim is refused and how do I raise a complaint?

Published by: Insurance Law Service, Consumer Credit Law Centre

Making a claim on homes and contents insurance
Making a claim on homes and contents insurance

Fact sheet on website with case study that addresses issues such as:

  • How are bushfires and insurance related?
  • Does my insurance policy cover me for bushfires?
  • How do I make a claim?
  • What are typical issues to consider in bushfire insurance claims?
  • Additional Benefits under your policy
  • The General Insurance Code of Practice
  • Other Common Bushfire Insurance Issues
  • What can I do if my claim is refused and how do I raise a complaint?

Published by: Insurance Law Service, Consumer Credit Law Centre

Back to top

General — legal information and legal resources

Plain Language Law Database
Plain Language Law Database

Fact sheet on website with case study that deals with amongst other things making claims when you live in a bushfire prone area.

Published by: Insurance Law Service, Consumer Credit Law Centre

LawAccess online website
LawAccess online website

LawAccess Online has plain language legal information including factsheets and guides to help you with your legal issues.

Published by: LawAccess NSW

Find Legal Answers website
Find Legal Answers website

Legal answers to everyday questions about the law in NSW

Published by: Legal answers to everyday questions about the law in NSW

Back to top