Plain language law resources for victims of natural disasters
Insurance and employment
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Natural Disasters: Flood & Storm Insurance Claims (Fact Sheet)Fact sheet to help with making insurance claims and resolving disputes with financial service providers. Published by: The Financial Ombudsman Service |
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Your workplace rights during natural disasters and emergenciesFacts sheet for NSW private sector workers on workplace rights during natural disasters and emergencies. Published: Legal Aid NSW Date: Current as at January 2015 |
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Your pay during stand down and severe weatherFactsheet about your pay and stand down during severe weather. Published by: Fair Work Ombudsman
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Flood Insurance Fact SheetFact sheet explaining flood insurance in plain and easy to understand language. Published by: Insurance Law Service and Financial Rights Legal Centre |
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What can I do if my home and/or contents insurance claim is refused?Fact sheet with case study that describes the options available when a claim is refused. Published by: Insurance Law Service and Financial Rights Legal Centre |
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Storms and fires: Natural disasters and your homeInformation about insurance for people that may be affected by natural disasters. Published by: MoneySmart (Australian Securities and Investments Commission) Date: 17 October 2013 |
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Financial Ombudsman Circular Edition 3 July 2010Information about FOS processes and procedures relating to insurance claim disputes relating to floods. Published by: Financial Ombudsman Service Date: July 2010 |
Renting and tenancy
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Fact sheet 22: Storm damageInformation about tenants rights in the event of storm damage and floods. Published by: Tenants Union Date: January 2011 |
Financial assistance and personal documents
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Natural Disasters: Are you experiencing financial difficulties? (Fact Sheet)Fact sheet for individuals and small businesses unable to meet repaytments under a credit facility. Published by :The Financial Ombudsman Service
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Financial Hardship – Banks urge customers to contact their bank if worried about financial hardship as a result of a natural disaster or catastrophic eventFact sheet providing some basic information to bank customers about how to manage their debts if their income or property has been adversely impacted by a natural disaster or catastrophic event. Published by: Australian Bankers Association Date: May 2011 |
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Australian Government Disaster Recovery PaymentFact sheet about the Australian Government Disaster Recovery Payment and how to claim the payment. Published by: Centrelink Date: October 2013 |
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Natural Disaster Assistance SchemesInformation about the various forms of relief available under the Natural Disaster Assistance Schemes Published by: Emergency Management NSW Date: October 2013 |
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Disaster Relief Grants information packageInformation about financial assistance for household contents and structural repairs to homes. Published by: Ministry for Police & Emergency Services NSW Date: October 2012 |
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Replacing passportsInformation on replacing passports free of charge Published by: Australian Passport Office |
Information about floods and emergency management NSW
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Natural Disaster Relief Scheme for primary producers and small business operatorsInformation for primary producers and small business operators affected by flood/fire/storm damage or any other declared natural disaster. Published by: NSW Rural Assistance Authority |
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NSW Government Emergency Management NSW websiteInformation from Emergency Management NSW Published by: Emergency Management NSW Date: January 2012 |
Bushfires
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Bushfires, Insurance and youThis fact sheet provides a quick guide for getting your insurance claim paid. Published by: Legal Aid NSW Date: January 2013 |
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Bushfire Insurance GuideFact sheet on website with case study that addresses issues such as:
Published by: Insurance Law Service, Consumer Credit Law Centre |
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Making a claim on homes and contents insuranceFact sheet on website with case study that addresses issues such as:
Published by: Insurance Law Service, Consumer Credit Law Centre |
General — legal information and legal resources
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Plain Language Law DatabaseFact sheet on website with case study that deals with amongst other things making claims when you live in a bushfire prone area. Published by: Insurance Law Service, Consumer Credit Law Centre |
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LawAccess online websiteLawAccess Online has plain language legal information including factsheets and guides to help you with your legal issues. Published by: LawAccess NSW |
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Find Legal Answers websiteLegal answers to everyday questions about the law in NSW Published by: Legal answers to everyday questions about the law in NSW |
