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Legal resources for newly arrived migrants and refugees

This catalogue lists legal resources targeted at newly arrived migrants and refugees.

The catalogue includes the following information about these resources:

  • Name and publication date
  • Type of resource – the catalogue includes resources in written, audio and video formats
  • Topics covered
  • Languages in which the resource is available
  • The intended audience for the resource
  • The name of the agency / organisation that produced the resource
  • Links to websites where it is possible to download or access an electronic copy of the resource
  • Information about the stage in the settlement process when it may be appropriate to access the resource.

Accompanying the catalogue is a flowchart that maps the settlement process in Australia. This process can be divided into five stages:

  1. Orientation prior to arrival
  2. Orientation immediately following arrival (this is generally for a period of 6 – 12 months)
    Programs and services to familiarise migrants and refugees with available services and provide for their needs following arrival.
  3. Direct assistance – Programs and services to assist migrants and refugees to operate independently in Australian society and access mainstream services.
  4. Integration – programs and services that build the capacity of newly arrived communities to participate in broader Australian Society
  5. Settlement – this is generally considered to occur after five years from arrival

This catalogue is not a comprehensive list of all available resources that have been translated into languages other than English. The catalogue focuses on resources that are appropriate to newly arrived migrants and refugees.

Introduction to the legal system and legal services / multiple topics

Beginning a Life in Australia (2016) [Cth]
Beginning a Life in Australia (2016) [Cth]

Format: Booklet / Guide / Listen to PDF English version via website

Topics Languages

Settlement information including about:

1. What to do soon after arrival

2. Get Help

3. English Language

4. Education and Training

5. Employment

6. Australian Law

7. Housing

8. Transport

9. Health and Wellbeing

10.Your Family

11.Money

12.Civic Participation

  • Amharic
  • Arabic
  • Assyrian
  • Bengali
  • Burmese
  • Chinese
  • Chin Hakka
  • Dari
  • Dinka
  • English
  • French
  • Greek
  • Hazaragi
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Karen
  • Korean
  • Kurdish
  • Nepali
  • Oromo
  • Pashto
  • Persian
  • Punjabi
  • Rohingya
  • Russian
  • Sinhalese
  • Somali
  • Spanish
  • Swahili
  • Tagalog
  • Tamil
  • Thai
  • Tigrinya
  • Turkish
  • Urdu
  • Vietnamese

Audience: General

Produced By: Department of Social Services, 2016

Settlement stage: 1

The law and you: Legal Information for African Communities in NSW (2010) [NSW]
The law and you: Legal Information for African Communities in NSW (2010) [NSW]

Format: DVD

Topics Languages
  • Justice System
  • Local Court
  • Domestic Violence & AVO
  • Racism and Discrimination
  • Victim Services
  • Debt and money issues
  • Amharic
  • Arabic
  • Dinka
  • Juba Arabic
  • Kiswahili
  • Krio
  • Somali

Audience: General

Produced by: NSW Department of Justice 

Settlement stage: 2/3

Asian Orientation Information (2010) (Cth)
Asian Orientation Information (2010) (Cth)

Format: Youtube 

Topics Languages

Welcome to Australia - a new home presents important settlement information for refugees coming to Australia from Asian countries under Australia's humanitarian program. This video provides an overview of how things work in Australia and the services available to newly arrived refugees.

Other topics available:

  • Australian Law & Family Violence
  • Housing & Safety
  • Health
  • Work
  • Education
  • Family
  • Former Refugee Stories
  • Money
  • Sport & Recreation

Youtube clips are in English with English sub-titles

Audience: General

Produced by:

Border TV, Department of Immigration and Border Protection (DIBP), 2010
Contact DIBP for a copy of the DVD: 13 18 81

Settlement stage: 2/3

African orientation information (2010) [Cth]
African orientation information (2010) [Cth]

Format: Youtube

Topics Languages

A series of short videos with orientation information including Australian law covering issues such as police, driving, road safety, public transport and legal aid.

Other topics include:

  • Work
  • Family & Parenting
  • Health Services & Emergencies
  • Housing
  • Education & Learning

Youtube clip in spoken English with English sub-title

Audience: General

Produced by:

Border TV, Department of Immigration and Border Protection (DIBP)
Contact DIBP for a copy of the DVD: 13 18 81

Settlement stage: 2/3

 

Australian Citizenship : Our Common Bond (2014) [Cth]
Australian Citizenship : Our Common Bond (2014) [Cth]

Format: Guide / Test Resource Book

Languages:

Audience: General

Produced by: Department of Immigration and Border Protection (DIBP)

Contact DIBP on 13 18 80 to order copy of Book and DVD.  See also Youtube - Our Common Bond.

Settlement stage: 4/5

 

Welcome to Legal Aid NSW (2011) [NSW]
Welcome to Legal Aid NSW (2011) [NSW]

Format:  MP3 – Audio / Fact sheet

Topics Languages

Introduction to Legal Aid NSW services

  • Amharic
  • Arabic
  • English
  • Dinka
  • Dari
  • Farsi
  • Juba
  • Pushto
  • Swahili
  • Somali
  • Tigrinya

Audience: General

Produced by: Legal Aid NSW

Settlement stage: 2

 

Need Legal Help?[NSW]
Need Legal Help?[NSW]

Format: Website

Topics Languages

Introduction to services of LawAccess

  • English
  • Arabic
  • Bosnian
  • Chinese (simplified)
  • Chinese (traditional)
  • Croatian
  • Farsi
  • Filipino
  • French
  • Greek
  • Hindi
  • Italian
  • Khmer
  • Indonesian
  • Korean
  • Russian
  • Macedonian
  • Serbian
  • Spanish
  • Portuguese
  • Thai
  • Turkish
  • Vietnamese

Produced by: LawAccess NSW

Settlement stage: 2

 

What's the law? Australian law for new arrivals  (2011) [Cth]
What's the law? Australian law for new arrivals (2011) [Cth]

Format: DVD and workbook

Topics Languages
  • Legal system
  • Driving rules
  • Car accidents
  • Contracts
  • Police
  • Tenancy
  • Centrelink
  • Child protection
  • Family law
  • Family violence

English

Audience: English Language students / General

Produced by: National Legal Aid

Settlement stage: 3

Law for community workers [NSW]
Law for community workers [NSW]

 Legal Aid NSW runs a series of free workshops for community workers about the law

  • Care and protection
  • Discrimination
  • Domestic violence
  • Employment
  • Family law
  • Fines & WDOs
  • Immigration
  • Mental health
  • Money
  • Neighbours
  • Older people
  • Social security
  • Trafffic law
  • Wills  & planning
  • Young people

 

Audience: settlement service or community workers

Format: workshops

 

Under the law (2010) [NSW]
Under the law (2010) [NSW]

Format: DVD

Topics Languages
  • Traffic offences
  • Domestic Violence
  • Crime reporting
  • Youth and the law
  • English
  • Arabic
  • Dinka
  • Swahili

Audience: General Youth

Produced by:

Fairfield City Council
02 9725 9222

Settlement stage: 2/3

 

One step at a time [Cth]
One step at a time [Cth]

Format: Comic book

Topics Languages

Issues faced by young migrants and refugees in relation to settlement.

English

Audience: Youth

Produced by: Inception Strategies

Settlement stage: 1

 

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Human rights

It's your right! (2009) [Cth]
It's your right! (2009) [Cth]

Format: Workbook audio CD and DVD

Topics Languages

ESL Teaching resource about human rights and responsibilities
English language skills

English

Audience: Adult and secondary ESL students

Produced by: Australian Human Rights Commission

Settlement stage: 2/3

 

Being me knowing you (2010) [Cth]
Being me knowing you (2010) [Cth]

Format: student workbook, teacher manual, student home book & parent guide

Topics Languages

Curriculum package about human rights and discrimination

  • English
  • Arabic

Audience: 11 – 15 year olds enrolled in community language schools

Produced by: Australian Human Rights Commission

Settlement stage: 2/3

 

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Discrimination

Fact Sheets about anti discrimination law in NSW [NSW]
Fact Sheets about anti discrimination law in NSW [NSW]

Format: Fact sheet

Topics

Languages

Information about discrimination law and the services of the Anti Discrimination Board of NSW
  • Arabic
  • Chinese
  • Croatian
  • Farsi
  • Filipino
  • Greek
  • Indonesian
  • Italian
  • Khmer
  • Korean
  • Lao
  • Malay
  • Macedonian
  • Polish
  • Portuguese
  • Russian
  • Samoan
  • Serbian
  • Spanish
  • Swahili
  • Thai
  • Tongan
  • Turkish
  • Vietnamese

Audience: General

Produced by: Anti Discrimination Board NSW

Settlement stage: 2

 

The Complaints Guide [NSW]
The Complaints Guide [NSW]

Format: Guide

Topics Languages

Introduction for people considering making or responding to a complaint before the AHRC

  • Arabic
  • Bosnian
  • Chinese
  • Croatian
  • English
  • Farsi
  • French
  • Greek
  • Polish
  • Indonesian
  • Serbian
  • Somali
  • Spanish
  • Swahili
  • Turkish
  • Vietnamese

Audience: General

Produced by: Australian Human Rights Commission

Settlement stage: 3/4

 

Get to know your rights [Cth]
Get to know your rights [Cth]

Format: Poster

Topics Languages

Information about the AHRC

Various

Audience: General

Produced by: Australian Human Rights Commission

Settlement stage: 2

 

Say No to discrimination [NSW]
Say No to discrimination [NSW]

Format: Brochure/ Poster

Languages
  • Arabic
  • Chinese
  • Croatian
  • Dari
  • Greek
  • Italian
  • Khmer
  • Korean
  • Macedonian
  • Portuguese
  • Spanish
  • Serbian
  • Turkish
  • Vietnamese

Audience: General

Produced by: Anti Discrimination Board of NSW (ADB)

Settlement stage: 2/3

 

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Consumer & Credit law

Moneysmart [Cth]
Moneysmart [Cth]

Format: Website

Topics  
The Moneysmart website has publications about money related matters that are translated into in a range of languages
  • debts
  • loans
  • superannuation
  • savings

Settlement stage: 3/4

 

Fair Trading NSW [NSW]
Fair Trading NSW [NSW]

Format: Website

Topics
The Fair Trading NSW website has publications about consumer related issues that are translated into a range of languages.

Settlement stage: 3/4

 

Financial Rights Legal Centre NSW – Fact Sheets [NSW]
Financial Rights Legal Centre NSW – Fact Sheets [NSW]

Format: Fact Sheet

Topics Languages
  • Loans
  • Borrowing money
  • Family breakdown and debt
  • Struggling with debt
  • Dealing with debt collectors
  • Refinancing
  • Arabic
  • Bahasa
  • Chinese
  • Indonesian
  • Samoan
  • Spanish
  • Vietnamese

Produced by: Consumer Credit Law Centre

Settlement stage: 2/3

 

Home Insurance Matters! [Cth]
Home Insurance Matters! [Cth]

Format: Guide

Topics:

Topics Languages

Information about making a claim for:

  • Home building insurance
  • Contents insurance
  • Arabic
  • Chinese
  • Vietnamese

Audience: General

Produced by: Insurance Law Service (Consumer Credit Law Centre)

Settlement stage: 3/4

 

International Students Consumer Guide (2009) [NSW]
International Students Consumer Guide (2009) [NSW]

Format: Fact sheet

Topics Languages

Consumer rights

  • shopping & refunds
  • mobile phones
  • buying a car
  • renting

 

  • education and training
  • gym memberships
  • travel and scams.

English
NB: Needs updating to tenancy and consumer laws.

Audience: International students Youth

Produced by: Fair Trading NSW

Settlement stage: 2/3

 

Talking money in today's language: Arabic Radio Kit (2006) [NSW]
Talking money in today's language: Arabic Radio Kit (2006) [NSW]

Format: Radio kit with scripts and audio download off website

Topics Languages
  • Credit cards
  • Guaranteeing loans
  • Interest free loans
  • Mobile phones
  • Separation and Debt
  • Debt recovery
  • Bankruptcy
  • Mortgage brokers

Arabic

Audience: General

Produced by: Consumer Credit Legal Centre

Settlement stage: 2/3

 

Are you being squeezed for a debt? [NSW]
Are you being squeezed for a debt? [NSW]

Format: Webpage

Topics

Languages

Outlines what to do following receipt of a Letter of Demand
Explains different options and the processes step by step.

English

Audience: General

Produced by: Legal Aid NSW

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Tenancy and renting

New Tenant Checklist (2014) [NSW Fair Trading]

Format: Factsheet / checklist

Topics: Information for new tenants before they sign the lease

Languages: See NSW Fair Trading website home page (www.fairtrading.nsw.gov.au) and click on languages button to access translated resources available in various languages.

Audience: General

Produced by: Fair Trading NSW

Tenants NSW - Tenant Information [NSW]
Tenants NSW - Tenant Information [NSW]

Format: Website

Topics Languages

Information about rights and responsibilities of tenants in NSW

  Links on bottom of home page in nine (9) community languages 

Audience: General

Produced by: Tenants NSW

Settlement stage: 2

 

Consumer and Renting Laws [NSW]
Consumer and Renting Laws [NSW]

Format: Fact Sheet

Topics Languages

Rights and responsibilities as consumers and tenants in NSW - note click on link at top of page to translated publications to find the topic/language required.

  • Arabic
  • Chinese Traditional
  • Farsi
  • Indonesian
  • Korean
  • Samoan
  • Spanish
  • Tamil
  • Tongan
  • Vietnamese

Audience: General

Produced by: Fair Trading NSW

Settlement stage: 2/3

 

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Driving and licences

Road Users and Driver Qualifications Handbooks [NSW] - Community Languages
Road Users and Driver Qualifications Handbooks [NSW] - Community Languages

NSW Roads and Martime Services Road User and Driver Qualifcation Handbooks - available to download from website in following languages (note: click on + next to headings to expand list and find community language versions):

  • English
  • Arabic
  • Chinese
  • Croatian
  • Greek
  • Korean
  • Japanese
  • Serbian
  • Spanish
  • Turkish
  • Vietnamese
Moving to NSW - Information for international drivers [NSW]
Moving to NSW - Information for international drivers [NSW]

Format: Website

Topics Languages

Drivers Licenses - Moving to NSW - note click on link at top of page to International Drivers and Riders to source information in English.

  • Arabic
  • Indonesian
  • Indian
  • Serbian
  • Filipino

Audience: General

Produced by: Roads and Traffic Authority NSW (RTA)

Settlement stage: 2

 

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Police

NSW Police [NSW]
NSW Police [NSW]

Topics

The NSW police force website has a number of resources about domestic and family violence, criminal infringement notices (CINs), crimestoppers, SecureNSW and counter terrorism that are translated into different languages

Settlement stage: 2-4

 

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Immigration and visas

IARC Fact Sheets [Cth]
IARC Fact Sheets [Cth]

Format: Fact sheets

Topics

Languages

Fact sheets on a range of topics including:

  • Visa applications
  • The review process
  • Domestic violence provisions
  • Many other helpful immigration law related issues.
  • Arabic
  • Chinese
  • Farsi

Audience: General

Produced by: Immigration Advice and Rights Centre

Settlement stage: 2/3

 

Migration Review Tribunal and Refugee Review Tribunal Fact Sheets (2005) [Cth]
Migration Review Tribunal and Refugee Review Tribunal Fact Sheets (2005) [Cth]

Format: Fact sheets

Topics Languages

Information about the MRT and RRT:

  • Tribunal procedure
  • Tribunal hearings
  • Tribunal decisions

 

  • Information for witnesses
  • Tribunal - general

English

Audience: General

Produced by: Migration Review Tribunal and Refugee Review Tribunal

Settlement stage: 3/4

 

Department of Immigration and Border Protection [Cth]

The DIBP website has information about visas, immigration and settling in to Australia including settlement service programs and learning English.
 

Settlement stage: 2-4

Your rights: tips on using a registered migration agent (2011) [Cth]
Your rights: tips on using a registered migration agent (2011) [Cth]

Format: Fact sheet

Topics Languages

Information about the role of registered migration agents, how to make the most of an agent's service, options available if there are problems and the role of MARA as the regulatory authority.

  • Arabic
  • Bengali
  • Chinese
  • Dari
  • English
  • Filipino
  • French
  • Hindi
  • Karen
  • Korean
  • Malay
  • Nepali
  • Persian
  • Portunguese
  • Sinhalese
  • Tamil
  • Vietnamese

Audience: General

Produced by: Office of Migration Agents Registration Authority

Settlement stage: 2-4

 

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Social security and Centrelink

Centrelink Information in Your Language for Community Organisations [Cth]
Centrelink Information in Your Language for Community Organisations [Cth]

Centrelink provides on it's website translated publications by category and publication for community groups to help customers.

Format: PDF Factsheets

Settlement stage: 2/3

Centrelink information for Migrants, Refugees and Visitors [Cth]
Centrelink information for Migrants, Refugees and Visitors [Cth]

Format: Audio CD

Topics Languages
  • Centrelink payments and services
  • Money to help you
  • Help with expenses
  • Help in your language
  • Personal assistance
  • Your rights & obligations
  • Learning English
  • Education & Training
  • Arabic
  • Assyrian
  • Burmese
  • Dari Dinka
  • French
  • Karen
  • Kirundi
  • Persian Sudanese Arabic
  • Swahili

Audience: General

Produced by:

Centrelink
02 8512 0946
multicultural.services.neat@centrelink.gov.au

Settlement stage: 2/3

 

Centrelink Information in Your Language [Cth]
Centrelink Information in Your Language [Cth]

Centrelink has a range of publications that are translated into different languages.
Centrelink also has multilingual call centres so that customers can speak to Centrelink in languages other than English

Settlement stage: 2/3

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Domestic and family violence

Immigration and Domestic Violence. Your rights and responsibilities. (2014) [NSW]
Immigration and Domestic Violence. Your rights and responsibilities. (2014) [NSW]

Topics include: My relationship with my visa sponsor (husband or partner) has ended – What do I have to tell the Department of Immigration (DIBP)? Can I stay in Australia or get permanent residency, if the relationship has ended? Is it true that my Australian husband / partner can deport me? What happens if my ex-partner tells DIBP he is withdrawing sponsorship of me? What do I do if my ex has my passport or other documents?

Format: Factsheet (English)

Audience: All

Produced by:

National Association of Community Legal Centres & Immigration Rights and Advice Centre

Settlement stage: 2/3

Women's Legal Service Brochures in 10 Community Languages [NSW]
Women's Legal Service Brochures in 10 Community Languages [NSW]

Format: Pamphlet

Topics

This is a pamphlet with information about Women’s Legal Service NSW including the types of matters WLS will provide legal advice on and telephone advice line contact numbers. The brochures are available in ten community languages: Arabic, Dari, Dinka, Farsi, Filipino (Tagalog), Hindi, Kirundi, Mandarin, Tamil and Vietnamese.

Audience: Women

Produced by: Women's Legal Service NSW

Settlement stage: 2

 

Radio plays about Domestic Violence (2010) and Forced Marriage (2015) [NSW]
Radio plays about Domestic Violence (2010) and Forced Marriage (2015) [NSW]

Format: CD

Topics Languages
  • Domestic violence and AVOs
  • Family law provisions of Immigration legislation
  • Staying Home Leaving Violence
  • Forced Marriage
  • Arabic
  • Dari
  • Dinka
  • Khmer
  • Krio
  • Mandarin
  • Somali
  • Sudanese
  • Vietnamese

Audience: Women

Produced by:

Immigrant Women's Speakout Association
02 9635 8022

Settlement stage: 2/3

 

Family peace [Cth]
Family peace [Cth]

Format: Teaching resource

Topics Languages
Resource promoting awareness of family law and development of English skills

English

Audience: General

Produced by: Refugee and Immigration Legal Service

Settlement stage: 2/3

 

Community Services NSW [NSW]
Community Services NSW [NSW]

Community Services NSW has a number of publications about domestic violence that are translated into different languages

Settlement stage: 3/4

 

NSW Police website [NSW]
NSW Police website [NSW]

The NSW police force website has a resource about domestic violence that is translated into different languages

Settlement stage: 3/4

So you want the violence to stop – advice about domestic violence and help at court (2011) [NSW]
So you want the violence to stop – advice about domestic violence and help at court (2011) [NSW]

Format: Pamphlet

Topics Languages

This brochure outlines :

  • How the Women's Domestic Violence Court Advocacy Service assists women to apply for an Apprehended Domestic Violence Orders
  • How women can stop the cycle of abuse
  • Arabic
  • Chinese (Traditional)
  • Chinese (Simplified)
  • Dari / Farsi
  • Indonesian
  • Korean
  • Spanish
  • Tagalog
  • Thai
  • Vietnamese

Produced by: Legal Aid NSW

Settlement stage: 2/3

 

Legal Aid NSW Domestic Violence Resources (2017) [NSW]
Legal Aid NSW Domestic Violence Resources (2017) [NSW]

Format: Fact sheets

Topics Languages

Fact Sheets cover:

  • Are you experiencing domestic violence?
  • Are you experiencing violence or abuse? You can make it stop.
  • Domestic violence offences – information for defendants
  • Is someone asking the court to make an AVO against you? Information for defendants.
  • Are you applying for an Apprehended Violence Orders (AVO)? Information for people needing protection.
  • So you want the violence to stop - advice about domestic violence and help at court.
  • Arabic
  • Chinese (Traditional)
  • Chinese (Simplified)
  • Dari/Farsi
  • Greek
  • Indonesian
  • Italian
  • Korean
  • Spanish
  • Tagalog
  • Thai
  • Turkish
  • Vietnamese

Audience: Women experiencing domestic violence and Defendants to AVOs

Produced by: Legal Aid NSW

Settlement stage: 2/3

 

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Employment law and industrial relations

International students working in NSW (2010) [Cth]
International students working in NSW (2010) [Cth]

Format: Fact sheet

Topics

Languages

Fact Sheet covers:

  • Work trials
  • Agreeing to the job offer
  • Pay and termination of employment

English

Audience: University students

Produced by: NSW Office of Industrial Relations

Settlement stage: 3/4

 

Employment law and industrial relations (2010) [Cth]  National Workplace Relations System (2010)  [Cth]
Employment law and industrial relations (2010) [Cth] National Workplace Relations System (2010) [Cth]

Format: Fact sheet

Topics Languages

Fact Sheet covers:

  • Work trials
  • National Employment Standards
  • Casual workers
  • Ending employment
  • Arabic
  • Chinese
  • Croatian
  • Dari
  • English
  • Filipino
  • Greek
  • Hindi
  • Italian
  • Indonesian
  • Japanese
  • Korean
  • Macedonian
  • Nepali
  • Persian Portuguese Russian
  • Serbian Sinhalese
  • Somali
  • Spanish
  • Tamil
  • Thai
  • Tongan
  • Turkish
  • Urdu
  • Vietnamese

Audience: General

Produced by: NSW Office of Industrial Relations

Settlement stage: 3/4

Fair work in NSW [Cth]
Fair work in NSW [Cth]

Format: Video on website

Topics Languages

National Industrial Relations System

  • Arabic
  • English
  • Chinese
  • Vietnamese

Audience: General

Produced by: NSW Office of Industrial Relations

Settlement stage: 2/3

 

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Victims Compensation

Compensation for victims of violent crime (2010) [NSW]
Compensation for victims of violent crime (2010) [NSW]

Format: Website/Pamphlet

Topics Languages

Information about applying for victims compensation

  • Arabic
  • Chinese
  • Greek
  • Vietnamese
  • Tagalog

Audience: General

Produced by: Victims Services NSW

Settlement stage: 2/3

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Family Law

Family Law/Federal Circuit Courts  [Cth]
Family Law/Federal Circuit Courts [Cth]

The Family Law Courts website has a range of documents that have been translated into different languages

Settlement stage: 3/4

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Child protection

Community Services NSW translated resources[NSW]
Community Services NSW translated resources[NSW]

Community services has a number of publications about child abuse and parenting that are translated into different languages

Settlement stage: 3/4

 

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Database of plain language legal resources

Plain Language Law Search [NSW]
Plain Language Law Search [NSW]

Format: Plain Language Law Search

Topics Languages

Database of plain language resources

English, but database has ability to search for documents in various languages

Produced by: Law and Justice Foundation

LawAccess online [NSW]
LawAccess online [NSW]

Format: Website

LawAccess Online has plain language legal information including factsheets and guides to help you with your legal issues.
 

Find Legal Answers [NSW]
Find Legal Answers [NSW]

Format: Website

The Legal Information Access Centre website. Find legal answers to everyday questions about the law in NSW

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Utilities

Energy & Water Ombudsman NSW

Website - choose language using drop down menu at top right hand side of web page and Factsheets are translated.

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