Collaborative Service Planning
The Collaborative Service Planning Working Group aims to establish an agreed framework to progress a more comprehensive approach to collaborative service planning in NSW. This will ensure that legal services are delivered in a coordinated and appropriate way to meet clients' legal needs.
Gaby Carney, Director of Policy, Planning and Programs, Legal Aid NSW
Term of operation:
August 2018- June 2020
Map of revised Catchments for Service Planning – October 2019
Revised regional catchments have been developed through the NLAF Working Group. A map showing the catchments as at October 2019 is here
Consultation on Data Sharing for Collaborative Service Planning
Consultation was undertaken to seek the agreement of legal assistance service providers on proposed data sharing arrangements for collaborative service planning across NSW. The consultation was targeted at legal assistance sector providers, however, other organisations and individuals were welcome to provide comments. The Discussion Paper from this consulation process can be found here.
Currently, resources are being developed to assist with service planning, including a Collaborative Planning Resource Guide and updated Regional Profiles (to provide a legal needs analysis).
Pilots for Collaborative Service Planning
Following consultation since February 2019 (for the consultation paper, published 22 Feb 2019, see here) the Collaborative Service Planning Working Group is holding pilots of the new approach to collaborative service planning in several sites across NSW.
The pilots are based on the regional catchments that have been developed through the working group process and the pilot sites are:
- Central Tablelands (Elizabeth Evatt CLC)
- South Coast (Shoalcoast CLC)
- Northern Rivers (Northern Rivers CLC)
- Central Coast (Central Coast CLC).
The pilots will focus on two areas of service delivery:
- Advice sessions delivered by outreach
- Community Legal Education (CLE).
The NLAF Working Group will oversee the pilots and will receive regular updates on them. Legal Aid NSW is providing secretariat support to the process.